Director of Housekeeping
Facility ServicesYou run the entire housekeeping department — the budgets, the staffing, the vendor contracts, the quality standards, and the guest satisfaction scores that determine whether your GM calls you with praise or panic. You manage 50-200+ staff, negotiate laundry contracts, and maintain standards across every room, floor, and public space. The guests never see you, but the hotel doesn't function without you.
Salary Range
Low
$42k
Median
$55k
High
$72k
10-Year Growth
3%
US Workers
50K
Education
Associate's or Bachelor's degree preferred + 5+ years housekeeping management
Environment
indoor
Tools & Technical Skills
- ▸Department budget management
- ▸Vendor & contract negotiation (laundry, supplies)
- ▸Staff hiring, training & retention
- ▸Guest satisfaction analytics
- ▸Quality management systems
- ▸OSHA & health department compliance
- ▸Capital expenditure planning
People & Mindset Skills
- ▸Executive leadership
- ▸Organizational skills
- ▸Communication
- ▸Strategic planning
- ▸Problem-solving
- ▸Budget management
- ▸Diplomacy
Learn the skills
Courses and certifications to get you job-ready
Capital expenditure planning
What you'll actually do
- 01Manage department budgets — labor, supplies, chemicals, laundry contracts
- 02Hire, train, schedule, and retain a large housekeeping staff
- 03Monitor guest satisfaction scores and implement quality improvements
- 04Negotiate contracts with linen suppliers and cleaning product vendors
- 05Coordinate with maintenance, front desk, and management on room status
- 06Walk the property daily to catch issues before a guest or a manager does
Career Path
Where this role sits in the bigger picture — and where it can take you.
Housekeeper
$23k–$31k
Head Housekeeper / Supervisor
$32k–$38k
Director of Housekeeping
YOU ARE HERE$45k–$55k+
Related Shifts
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