Privacy Policy

ShiftLadder (“we,” “us,” “our”) is a career exploration platform operated by Matt Kraus. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

Account information. When you sign in with Google or by email magic link, we receive your name, email address, and (for Google) your profile image. We do not receive or store your Google password.

Content you submit. Resumes you upload, quiz answers, saved songs, career matches, and any text you submit through forms on the site.

Usage data. Pages you visit, clicks, device type, browser, approximate location (from IP), and similar analytics collected via PostHog and standard server logs.

Cookies. Session cookies for sign-in, and analytics cookies from PostHog. We do not sell cookie data.

2. How We Use Your Information

• Provide and improve the service (career matching, resume analysis, quiz results).
• Authenticate you and keep your account secure.
• Understand how the site is used so we can make it better.
• Communicate service updates or respond to your questions.

We do not sell your personal information. We do not use your resume or quiz data to train external AI models.

3. How We Share Information

We share information only with service providers who help us operate the site:

• Google — OAuth sign-in
• Vercel — hosting and delivery
• Neon — PostgreSQL database
• PostHog — product analytics
• Email provider — magic-link sign-in emails

We may disclose information when required by law or to protect our rights or the safety of users.

4. Your Choices and Rights

• Access or delete your data. Email hello@shiftladder.com and we’ll help.
• Revoke Google access. Visit Google Account permissions to revoke ShiftLadder’s access at any time.
• Analytics opt-out. Enable Do Not Track in your browser or use an ad blocker that blocks PostHog.

5. Data Retention

We keep your account data until you request deletion. Anonymized analytics may be retained for up to 24 months to understand long-term trends.

6. Children’s Privacy

ShiftLadder is intended for users 13 and older. High school students under 18 should use the site with parental awareness. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us data, email hello@shiftladder.com and we will delete it.

7. Security

We use HTTPS everywhere, encrypted database connections, and industry-standard authentication. No online service is 100% secure; we cannot guarantee absolute security but we take reasonable steps to protect your data.

8. Changes to This Policy

We may update this policy. Material changes will be noted here with a new effective date. Continued use of ShiftLadder after changes means you accept the updated policy.

9. Contact

Questions? Email hello@shiftladder.com.