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Medical Assistant

Healthcare

You're the glue that holds a doctor's office together. You'll take vitals, prep patients, draw blood, handle phone calls, file insurance claims, and somehow keep the schedule from falling apart — all while patients ask you questions only the doctor can answer.

Salary Range

Low

$35k

Median

$44k

High

$58k

10-Year Growth

12%

US Workers

811K

Education

Postsecondary certificate or associate's degree (CMA certification recommended)

Environment

indoor

Tools & Technical Skills

  • Electronic health records (Epic, eClinicalWorks)
  • Phlebotomy & specimen collection
  • Vital signs assessment
  • EKG administration
  • Medical coding basics (ICD-10, CPT)
  • Insurance authorization & billing software
  • Autoclave & sterilization procedures

People & Mindset Skills

  • Multitasking
  • Attention to detail
  • Customer service
  • Communication
  • Empathy
  • Organization
  • Adaptability

Learn the skills

Courses and certifications to get you job-ready

Electronic health records (Epic, eClinicalWorks)

What you'll actually do

  • 01Take patient vitals (blood pressure, temperature, weight)
  • 02Prepare exam rooms and sterilize instruments
  • 03Draw blood and collect lab specimens
  • 04Update patient records in the EHR system
  • 05Schedule appointments and manage phone triage
  • 06Process insurance authorizations that take longer than the actual procedure
  • 07Tell patients 'just a small pinch' knowing full well it's not just a small pinch

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